Here's a story about that time a client with a privacy initiative almost skipped SalesForce as a system to include in its search for PII – "because it doesn’t have any private information in it"! Note the word ALMOST!--Steve Weissman...

Selecting an information solution can be one of the most challenging and time-consuming parts of any governance initiative because a number of factors nearly instantly muddy the waters. For example:•  There are simply way too many ...

Hear about the time a client asked help installing a culture of governance at his company because, as much as he tried to play Good Cop, “I’m not really getting anywhere.” Turns out he needed a Bad Cop as well – or at least the spectre of one.<...

No conversation about information is complete without talking about data quality. This is especially critical when it comes to AI, of which so much is expected, because – as is true everywhere – you have to put good stuff IN if you want to get ...

Imagine you have a piece of paper and you’re going to peel the information off the page. Why? Because it's the INFORMATION that has the value. The fact that it happens to be on a piece of paper or a disk or hard drive doesn't matter. It's the i...